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Project: Christian Aid: User Research Training 

Role: User Research Manager

Techniques: Face-to-face training; online training; teaching; presenting; mentoring

As part of the drive to embed a culture of user research into the newly formed Digital Acceleration Programme and Digital Team, I developed bite-sized User Research training courses.  This helped other team members such as developers, designers, content-editors, business analysts and other stakeholders appreciate and understand the important of user research in to support the process of digital transformation.

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